The hotel offers amenities for your comfortable stay and unforgettable experiences
Food Heaven!
“The food offerings were absolutely fantastic, with a variety of delicious meals available almost around the clock.” view full review
Kids Loved It!
“My children had an amazing time at the kids club, where they made new friends and enjoyed fun activities led by engaging staff.” view full review
Seamless Service!
“The app made it easy to manage reservations and service requests, proving to be incredibly useful during our stay.” view full review
Great Relaxation!
“The various pools were stunning and well-maintained, providing a perfect place to unwind and enjoy the sun.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Currency exchange
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Horseback riding
Cycling
Tennis court
Badminton
Bowling
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Casino
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Open-air bath
Public Bath
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Chetumal - Cancun Km 250,
Akumal,
Mexico,
Quintana Roo
Map view
Carretera Chetumal - Cancun Km 250,
Akumal,
Mexico,
Quintana Roo
City landmarks
Beach
Playa Coba
860 m
Carr. Chetumal Km.250
Riviera Maya Golf Club
1.4
km
Grande Bahia Trail
Casa Kukulcan
2.4
km
Chan Chemuyil
2.8
km
Tulum
ATV's Xtreme
2.9
km
Beach
Santuario de la Tortuga Marina Xcacel Xcacelito
3.2
km
Beach
Akumal Beach
4.5
km
Carretera Cancún-Tulúm Km 107
Aktun Chen Natural Park
3.2
km
Lake
Cenote Xunaan-Ha
3.2
km
Rumbo Pozos De Agua Est. 13
Jungle Place
3.6
km
Highway 307 between Akumal and Xel-Ha Km 107
Aktun Chen
3.9
km
Cenote Media Luna
3.8
km
Unnamed Rd
Parque Aventuras Mayas
3.7
km
in the heart of the Riviera Maya
Aktun Chen Cenote
3.9
km
Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk
mexicarteakumal
4.5
km
Camino a Uxuxubi S/N
Akumal Monkey Sanctuary
4.3
km
Nature reserve
Akumal Ecological Center
4.5
km
Beach
playa akumal
4.4
km
Akumal
Cenote Santa Cruz
4.6
km
Library
Hekab Be Biblioteca de Akumal
4.5
km
Mall
Super Market Chomak
4.5
km
Museum
Lamanai
4.5
km
Museum
Museo de la Prehistoria Parque Dos Ojos
6.2
km
Carretera Tulum-Cancun km 115-116 Rancho la Teresita
Cenotes Park Hidden Treasures
7.0
km
Nearby
Playa Chemuyil
560 m
Restaurants
Le Gourmet
130 m
Gran Bahia Principe Coba - Playa Aventuras Akumal
Mediterraneo
360 m
Gran Bahia Principe
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Cozy rooms
Friendly staff
Limited dining options
Pricey additional services
8.4/10
Great
Rooms
8.6
Location
9.1
Service
8.9
Dining
7.6
Guest reviews
8.4/10
based on 7 reviews
8.2
8.2/10 based on 560 reviews
Todd
United States,
February
2024
8.2/10
I absolutely loved my stay at this hotel! The rooms were spotlessly clean and immaculately maintained with two separate beds, making for a comfortable and cozy experience. The staff was incredibly friendly and always willing to accommodate our requests efficiently. The location was perfect, nestled in a wooded area directly across from a charming theater. While the dining options were a bit limited, the best meal provided was truly enjoyable. Overall, a fantastic experience with great value for money!
Rooms
9.0
The rooms were kept spotlessly clean and immaculately maintained, offering a cozy and comfortable stay with two separate beds.
Service
8.0
The staff was very friendly and accommodating, always ensuring our requests were met in an efficient and timely manner.
Location
9.0
The hotel is located in a serene wooded area directly across from a delightful theater, providing a peaceful and picturesque setting.
Dining
7.0
While the dining options were good with variations, the best meal provided stood out as truly delightful.
Facilities
8.0
The facilities on-site were well-maintained, offering everything one could need for a comfortable stay.
Cozy rooms
Limited dining options
Robin
United Kingdom,
February
2024
8.4/10
This hotel has a great beachfront location and friendly staff who go above and beyond to provide superb service. The rooms are kept clean, and the dining options offer good variation. However, the direct beach access is a major plus, but some areas could use a little more attention to detail.
Rooms
8.0
The rooms with balconies were comfortable and clean.
Service
9.0
The staff here truly elevated service to a superb level with their friendly and efficient assistance.
Location
9.0
The direct beach access and proximity to dining options make this location convenient and enjoyable.
Dining
8.0
The dining experience was enjoyable with a good variety of options.
Facilities
8.0
The hotel provides a range of facilities for a comfortable stay.
Claire
United States,
February
2024
8.2/10
The hotel is located in the heart of a rainforest area, offering a unique and tranquil setting. The rooms are kept immaculately clean with fresh bedding, providing a comfortable and cozy stay. The staff is incredibly friendly and accommodating, ensuring a pleasant experience overall. However, the dining experience could use some improvement in terms of variety. The facilities are well-maintained and convenient, making for a great stay overall.
Rooms
9.0
The rooms were kept immaculately clean with fresh bedding, ensuring a comfortable and cozy atmosphere.
Service
9.0
The staff was very friendly and willing to accommodate all our requests in an efficient and timely manner.
Location
8.0
The hotel is nestled in a rainforest area, offering a unique and tranquil setting for a relaxing getaway.
Dining
7.0
The dining experience offered delicious meals with some room for improvement in terms of variety.
Facilities
The facilities are well-maintained and convenient, enhancing the overall guest experience.
Curtis
United States,
October
2023
9.4/10
I had a wonderful stay at the hotel. The rooms were spotless and cozy, with fresh bedding and a balcony to enjoy the view. The service was top-notch, from management down to the housekeepers, always eager to assist. The location was superb, right on the beach in a lush rainforest area. The dining experience was exceptional, offering a variety of fresh Mediterranean dishes. The facilities were well-maintained, ensuring a pleasant and comfortable stay.
Rooms
9.0
My room was impeccably cleaned with fresh bedding and had a lovely balcony. The TV had plenty of channels, and everything was kept very tidy.
Service
9.0
The staff members were fantastic, always going above and beyond to make sure everything was perfect. They even expect tips to ensure top-notch service.
Location
10.0
The hotel's location couldn't be better, directly on the beach in a beautiful rainforest area. It was a true paradise.
Dining
10.0
The dining experience was exceptional, with the best meals provided, especially the fresh-made Mediterranean dishes. A true culinary delight.
Facilities
9.0
The hotel facilities were excellent, offering everything one could need for a luxurious and comfortable stay.
Lauren
United Kingdom,
June
2023
8.2/10
The hotel is situated directly on the beach, offering stunning views and a convenient location close to the theater. The rooms are kept clean with fresh bedding, ensuring a comfortable stay, although being by an artificial reef can be a potential downside. The staff is extremely friendly and always willing to accommodate requests, creating a pleasant and efficient service experience. The dining options provide some variation, with the best meal being highly enjoyable, though the fries might not suit everyone's taste. The facilities are well-maintained and provide a range of services for guests, making the overall experience enjoyable and convenient.
Rooms
8.0
The rooms with 2 queen beds were kept clean with fresh bedding, ensuring a comfortable stay.
Service
9.0
The staff members were very friendly and willing to accommodate all our requests in an efficient manner.
Location
9.0
The hotel is directly on the beach, offering a stunning view and convenient access for beach lovers.
Dining
7.0
The dining experience offered some variation with enjoyable meals, though the fries may not be to everyone's taste.
Facilities
8.0
The facilities are well-maintained, providing a range of services for guests to enjoy during their stay.
Edwin
United Kingdom,
May
2023
8.6/10
My stay at the hotel was fantastic! The rooms were impeccably clean and comfy, and the staff was incredibly friendly. However, the dining experience left something to be desired with limited breakfast options. The location is superb, right at the beach, and the price is reasonable, though there are extra costs like Wi-Fi that's not included.
Rooms
9.0
I was impressed by how clean and comfortable the rooms were.
Service
9.0
The staff was extremely friendly and provided excellent service.
Location
10.0
The hotel's location is unbeatable, right at the beach!
Dining
7.0
The dining experience was average, with room for improvement in the breakfast options.
Facilities
8.0
The facilities were well-maintained and added to the overall experience.
Don
United Kingdom,
May
2023
8.4/10
The hotel is perfectly located directly on the beach with a rainforest ambiance, offering clean and comfortable rooms. The service from the attentive staff across all facilities on-site ensures a 5-star experience. The dining options provide high-quality meals but with limited variation. The hotel's facilities are top-notch, making for a convenient and luxurious stay.
Rooms
8.0
The rooms are kept very clean, with balconies on every 2 floors, ensuring a comfortable and relaxing stay.
Service
9.0
The staff from various departments go above and beyond to provide exceptional service throughout the stay.
Location
9.0
Directly on the beach in a rainforest area, the hotel offers a serene and picturesque setting, perfect for a peaceful getaway.
Dining
7.0
The dining experience offers top-notch quality meals but lacks variety in the menu options.
Facilities
9.0
The hotel boasts excellent facilities that cater to guests' every need, from room service to tours assistance and more.